Instructional Technology Support

School of Ed professor Marcia Rock working with off site student teacher.

SOE Academic Technology Services

The School of Education (SOE) Academic Technology Specialist endeavors to assist the UNC Greensboro SOE faculty and staff with their pedagogical and technological skills to improve classroom instruction and make their use of technology more effective and efficient.

Major priorities include:

  • Providing professional development opportunities to ensure constructive and active learning environments.
  • Identifying, developing, and sustaining enterprise level instructional technology systems.
  • Collaborating with campus constituents to assess programs, tools, and services that support their teaching and learning needs.

Click below to learn more about some of our most frequently requested services. If you have any questions about what services are offered, please feel free to reach out to the SOE Academic Technology Specialist.

Professional Learning (Workshops & Training)

The SOE Academic Technology Specialist provides comprehensive instructor professional development through a variety of services and programs.

Services provided include:

  • Group workshops & consultations
  • Individual workshops & consultations
  • Academic Department specific workshops & trainings

Training topics include, but are not limited to:

  • Instructional Design theory and practice
  • All aspects of Canvas & Zoom
  • Universal Design for Learning and Accessibility
  • Assistance with the Quality Matters checklist
  • Making course content accessible
  • Course assessments
  • Academic integrity

There are many opportunities within the School of Education and here at UNC Greensboro to build on your knowledge, skills, and abilities (KSA). Below is a list of resources you may find helpful to build your KSA’s:

Services & Support

The SOE Academic Technology Specialist provides comprehensive instructor professional development through a variety of services and programs.

  • Course Revision & Updates
  • Instructional Consultations
  • Large Course Redesign
  • Online Learning
  • Online/Distance Ed Course Design
  • Quality Matters course review
  • Universal Design for Learning course review
  • Accessibility Compliance course check

If you would like to set up a time to meet one-on-one, consider filling out the SOE consultation request form.

Below is a list of additional resources you may find helpful:

Academic Technologies

The SOE Academic Technology Specialist provides support for instructional technology tools that are available through the School of Education as well at the institutional level.

Services include:

  • Advice for selecting and implementing learning tools into courses
  • Consultations for customized services
  • Support for University Approved

If you would like to set up a time to meet one-on-one to discuss academic technology options at UNC Greensboro, consider filling out the SOE consultation request form.

The “tools” listed below can be used by instructors to deliver information to, assess progress, communicate with, or receive feedback from their students. If you have any questions, please set up a consultation with the SOE Academic Technology Specialist. Visit the Information Technology Services webpage, Available Software at UNC Greensboro , to see a full-list of software available for use. 


Canvas is the primary learning management system (LMS) for UNC Greensboro. It allows instructors and students to create and interact with educational and collaborative content beyond the traditional classroom. 

Google Workspace

Google Workspace is a collection of web-based collaboration tools, including email, chat, calendaring, word processing, and spreadsheets.

Office 365

Office 365 is the cloud-based Microsoft productivity suite that provides access to Office applications (like Word, Excel, PowerPoint, and OneNote) and other productivity services. 


Panopto is a video platform allows recording, webcasting, and video content management for distance learning. 

Respondus Lockdown Browser

Respondus LockDown Browser is an application that prevents students from accessing other websites, tools, and resources while taking online tests and quizzes.

Respondus Monitor

Respondus Monitor works in tandem with Lockdown Browser and uses the students webcam to create a recording of the student’s behavior while taking a test.


SoftChalk is a tool purchased for SOE instructors that can help to introduce active learning opportunities and improve engagement through the creation of interactive elements, quizzes, modules, or an entire course housing a variety of media.


Zoom is a videoconferencing application used for web conferencing, online meetings, and synchronous online learning.

SOE Instructional Technology Blog

SOE Technology Connections

Our Newsletter, SOE Technology Connections, is an effort to provide monthly installments of technology tips and tricks, professional development opportunities, and both pedagogical and technology-based tips and tricks for instruction to our SOE faculty and staff.

SOEIT Technology Connections newsletter logo


UNC Greensboro Information Technology Services (ITS) provides classroom technologies support to foster the synergy of technology, pedagogy, and the learning space. Press the help button at the instructor station to receive in classroom support, you will be connected to a member of ITS so that they can assist you at the moment that a problem is experienced in the classroom.

Learn more about classroom support through ITS by reviewing their Classroom Technology – Support webpage.