The University of North Carolina at Greensboro
School of Education

NEWS: 08-04-14


SOE Technical Support and Website Update Procedures


As of July 1, Bob Englert and Doug Taylor, Technical Support Analysts from the Bryan School, are assisting SOE with technical support requests.

Faculty and staff should email all technical support requests to and 6-TECH will be notified so an incident ticket can be created and Bob, Doug, and Sandra will be notified.

Note: The above email address should only be used to report the initial technical requests to 6-Tech and not as a direct communication method to Bob and Doug. If you have any questions, please contact Sandra Bates-Hart ( or 334-3402).


Note: This does not include grant funded projects.

1. All web updates and additions must be approved by your department chair or manager. Once approved, complete and submit the form below.

2. Faculty/staff needing content changes on the website will need to complete a request using the following form: SOE Web Update Request Form

3. Accompanying attachments and image files should be sent to by the requestor.

4. Web updates will be made by a SOE Website Content Contributor or DCL Web Specialist. Faculty/staff will receive an email confirmation when their request has been completed.

If you have any questions, please contact Sandra Bates-Hart ( or 334-3402). 


Student House Calls Program Call for Volunteers – Monday, August 18

(message from Provost Dana Dunn and Vice Chancellor for Student Affairs Cherry Callahan)

Dear Faculty and Staff,

As we embark upon this new and exciting academic year, we invite you to participate in the sixth annual House Calls program spearheaded by Housing and Residence Life.   The purpose of the House Calls program is to welcome new first-year, residence hall students to the campus community and provide them with an opportunity to interact with faculty members and administrators on a personal level. Research supports the significant impact curricular and co-curricular interactions have on student educational achievement. Consequently, this program is a valuable asset to the UNCG campus as we strive to be a more engaged and learner-centered community.

Volunteers are essential to help reach the approximately 2,100 new first year residential students joining the UNCG community this academic year.   We greatly appreciate the many faculty and staff members who have graciously assisted over the years. It would be great to see even more new faces. This is your opportunity to see students in their personal living environment and to share Spartan pride!

House Calls will take place on the first day of classes, Monday, August 18, 2014, from 5:00PM- 7:00PM. If you volunteer for this program, you will be assigned to a team of UNCG colleagues to visit first-year students in one of the residence halls on campus. As a volunteer you will have an opportunity to do the following:

  • Interact with 10-20 students in a residence hall setting. You will visit students in their residence hall room and have a brief conversation with them about transitioning to college and their first day of school. You may answer a few general questions about the University.
  • Provide students with a “bag of success” to assist with their transition to the university.
  • Have dinner with other volunteers. A salad and baked potato bar with dessert will be served from 5:15PM – 6:00PM in the Elliott University Center (EUC), Alexander room. Volunteer Check-in will begin at 5:00PM and volunteers will be dismissed to their assigned residence halls between 6:00-6:15pm.
  • Participate in a brief orientation. During dinner, Housing and Residence Life staff will provide the necessary information and materials to prepare you for your House Calls experience.

REGISTER: To volunteer for this program, click the link below to submit a volunteer form:

Volunteer for House Calls

Thank you in advance for your participation and we look forward to our shared interaction in this endeavor.

Deadline for volunteer sign-up is Monday, August 11, 2014. For more information, contact Erica Farrar, or the main HRL office at 336-334-5636.


2014-2015 Faculty Assembly and Faculty Retreat Meeting Dates

Below please find the dates for the 2014-2015 Faculty Assembly meeting dates. All meetings are scheduled to take place on a Tuesday from 2:00pm-3:30pm in the EUC Kirkland Room. For questions, please contact Annie Smith at

September 30, 2014

November 11, 2014

January 27, 2015

March 3, 2015

April 14, 2015

In addition, we will be having a Faculty Retreat on Friday, August 22, 2014.  Please hold 9:00am – 3:00pm on your calendars for this meeting.  More details are forthcoming.


Changes in the LIS Department

Clara Chu will step down as Chair of the LIS Department at the end of July 2014 to dedicate herself to her academic work. She will remain at UNCG as full professor in the department. Lee Shiflett will serve as Interim Chair for the department this academic year starting August 1.


Under Construction

The TRC will be under construction beginning June 23 through August 12. Areas that will be affected in SOEB are rooms 312, 307, 302, 007 and the TRC. While the main construction to the TRC and the new makerspace (307) should be completed by Aug. 12, 302 and 007 may not be completed until September 1. The computer lab in 302 is closed for reconstruction – it will reopen in September in a new location, room 007.

Lori Sands, Director of the TRC is doing her best to keep the TRC open for business. Please email her if you need materials to be sure they can be accessed.

Construction questions can be directed to Meredith Carlone.


Changes to Facility Services Beginning July 1

(message from Facility Services Department)

Dear Campus Community,

Due to staff and budget reductions, the Facility Services Department will be making changes to our current services. A decision was made after evaluating importance of certain services and researching practices of our sister institutions within the system along with procedures at other educational facilities. Beginning on July 1, 2014 trash and recycling pickup in private areas (offices) will be reduced to once per week and will coincide with the weekly cleaning of these areas. These changes will not affect services in public areas (ex: classrooms, labs, restrooms, labs, hallways, break areas) or student funded facilities. Faculty and staff will also still be able to request large roll-carts if there is an anticipation of a large amount of office trash (ex: end-of- semester office clean-outs). We are in the process of evaluating additional locations for public bins in the event that daily overflow is generated. The housekeeping supervisors are currently working on individual facility plans and will contact each of the building contacts to share information and solicit suggestions on how to make this transition with the least amount of disruption to daily building operations. If you wish to contact a housekeeping supervisor with a question, please contact Sherry Stevens at or 334-3603 for the SOEB, or Willie Dowd at or 256-1207 for the Curry Building.


SOE Transition Plan

The following information is to assist you in knowing who to go to as we adjust to staffing changes in the SOE.



In order to submit an online request for a work order, go to:

You will see this in the middle of the page: “Submit online via TMA”, click on TMA.

That takes you to another page: “Requesting a Work Order”

Says “Click on link TMA”. When you click on that, it will take you to the online form.


There will be several items in the color red. These MUST be filled out.

The first drop down box is the requestor’s name, when you start typing your name in, it might pop up and it might not. Just continue to type your name and then go to the next box, which is phone number. Next is “requestor e-mail”.

The next item is not in red, but you should fill it in. It is Building Name and if you click in the empty space and type the letter C, then wait, you will see as one of the drop down items “Curry” or if you type the letter F, then wait, you will find Ferguson. Finally, type in “School of Education”, you can select the SOEB. Then click on the appropriate name to insert building name.

Do not fill in: Floor Code or Area #

Department is optional (some of our departments are not listed, so it is not necessary to fill this in).

The “Request Type Desc” is already done, so leave as is.

Do not fill in: Repair Center

The “Action Requested” box is very important. Please be very specific. Some must haves are: SOEB, Curry or Ferguson room number, floor number, if it is a bathroom issue please indicate stall number (counting from door), state issue and then state what you would like them to do.

Something to avoid: cannot say women’s bathroom on 3rd floor, you must have the room number of the women’s bathroom. Do not say Dr. Smith would like someone to check the heat in his office, you must give the room number of Dr. Smith.

The “notify me” box should be checked.

Then click Submit.

IF SOMETHING NEEDS IMMEDIATE ATTENTION, you can call the work order phone number:



  • trash not getting emptied
  • no toilet paper in bathroom
  • no paper towels in bathroom
  • no soap in bathroom
  • light bulbs that need replacing
  • faucets won’t turn off or on
  • clogged drains
  • spill on carpet or other carpet issues
  • outside doors of building locked
  • water fountain issues
  • rooms too hot or too cold
  • graffiti on walls
  • odd smells
  • clocks not showing correct time (this is usually in classrooms)
  • elevator not working correctly
  • clean up vomit
  • mouse droppings
  • spills in the elevators or hallways
  • upholstery cleaning
  • low battery on e-key door (if it beeps repeatedly when you pull key out)


Everything you need to know about telephones is listed online:

Information you may find includes:

  • Directory Information
  • Repairs
  • Voicemail Information
  • Telephone services for Faculty and Staff

Please check here before asking Sharlene for assistance.


Please see Annie first with any key card issues. Key cards may be approved by Annie Smith, Sharlene O’Neil or Meredith Carlone.

The SOEB Millennium card system is changing to Blackboard. Robert Walker (334-9709) in the ID Center in the EUC will be the new contact. Ferguson will switch too, but at a later date.


Annie will work with University Police for any after-hour building access issues.

Meredith will work with University Police on all security issues and incident or accident reports.


Scheduling SOE Conference rooms or the front or back lobby for special events will go through Annie. You may check conference room availability here:

Classroom reservations go through Ava Johnson at the Registrar’s Office.

Table and easel reservations currently may be done through Annie but will be changing to a check out system when the TRC reopens in Fall 2014. Tables and/or easels will need to be picked up and returned after an event.


Sharlene and Department Admins will be working with any office changes.


Save the Dates – 2014-15 Yopp Speaker Series

The TEHE Mathematics Education Faculty is pleased to announce the Fall and Spring speakers for the 2014-2015 Yopp Distinguished Speakers Series in Mathematics Education. Dr. Randy Philipp will visit on September 8, 2014 and Dr. Elham Kazemi will visit on March 23, 2015. Each will give two talks: a research talk (11 am – 12:30 pm) and a connecting-research-and-practice talk (5 – 6:30 pm).  The afternoon talks are intended for the broader community so please invite interested educators from the community.

For more information, view the event flyer

We hope that you will be able to join us for these events!

Vicki Jacobs, Kerri Richardson, and Holt Wilson


NCATE Invitation to Public Comment

In Fall 2014, the National Council for the Accreditation of Teacher Education (NCATE) will review UNCG’s preparation of teachers and other professional educators. As part of this re-accreditation process, we invite our community and professional partners to share their perspectives about the quality of our programs.

For full details, please visit:


Bridging the Gap STEM Ed Conference – October 28-29

Bridging the Gap unites K-12 education, higher education, industry, government and other STEM groups to work toward the common goal of strengthening K-16 STEM education in North Carolina.

This year’s conference will be held October 28–29, in Raleigh, organized by the North Carolina Association for Biomedical Research.

To participate in one of the leading efforts to strengthen K-16 STEM education in North Carolina, head to to get involved with this year’s Bridging the Gap conference. At the website, you can register to attend, apply to be a presenter or apply for the poster session. (Below please find information and registration links for those interested in attending, presenting, or taking part in the poster session.)


Register to Attend

Anyone involved with K-12 education, higher education, industry, government or other STEM groups who wants to help strengthen STEM education in North Carolina is encouraged to attend Bridging the Gap.

Before August 1, “early bird” registration prices start at $195/person ($75 for students). For every 3 registrations purchased as part of a single order, you automatically receive an additional registration for free.

For the first time, K-12 attendees of this year’s conference will be eligible to apply for special funding for their schools to support K-12 STEM education programs and resources. Additional information will be provided at the conference.


Apply to be a Presenter

Conference attendees are invited to submit applications to give presentations during Bridging the Gap.

Presentations should be interactive and engaging and will foster collaboration between North Carolina’s K-16 STEM education communities. They also will increase awareness of STEM education resources being developed by faculty at North Carolina colleges/universities and by other STEM education stakeholders statewide.

This year’s conference includes a new session — the Outreach Expo — which is for individuals from higher education and informal/other STEM groups who are looking to share research outcomes and finished products with conference attendees, especially those from K-12 education.

Presenter applications will be accepted through June 16. Each approved presenter will receive a 50% discount on conference registration.

Poster Session
Apply for the Poster Session

Conference attendees are invited to submit abstracts to apply for the Bridging the Gap poster session. The poster session will provide attendees with updated information about practical, quality STEM research that interests a wide range of subjects.

Applications for the poster session will be accepted through August 1.

For questions or additional information on the Conference, please contact Derek Howles at



Blackboard Learn Maintenance Calendar, 2014-2015

2014-2015 Blackboard Learn version upgrade dates

The Academic Technology Coordination Committee (ATCC), which includes representatives from the University’s academic units, has approved version upgrades for the Blackboard Learn environment twice a year, in order to keep the system as current as possible.  For the 2014-2015 academic year, these version upgrades will occur as follows:

•          Friday, December 12th, 6pm until Sunday, December 14th, 6pm

•          Friday, May 22nd, 6pm until Monday, May 25th, 6pm

2014-2015 Blackboard Learn standard maintenance windows (typically, the second weekend of each month)

The ATCC has also approved standard maintenance windows for the 2014-2015 academic year. These maintenance windows are used as needed for Blackboard Learn updates and patches. Downtime will not be required in all cases. In cases where downtime is required, additional notices regarding the downtime will be provided prior to the maintenance window.

•          Saturday, August 9th, 6pm until Sunday, August 10th, 6am

•          Saturday, September 13th, 6pm until Sunday, September 14th, 6am

•          Saturday, October 11th, 6pm until Sunday, October 12th, 6am

•          Saturday, November 8th, 6pm until Sunday, November 9th, 6am

•          Saturday, January 18th, 6pm until Sunday, January 19th, 6am

•          Saturday, February 14th, 6pm until Sunday, February 15th, 6am

•          Saturday, March 7th, 6pm until Sunday, March 8th, 6am

•          Saturday, April 11th, 6pm until Sunday, April 12th, 6am

•          Saturday, June 13th, 6pm until Sunday, June 14th, 6am

•          Saturday, July 11th, 6pm until Sunday, July 12th, 6am

Additional, briefer, periods of downtime are expected for server patching:

•          Friday, September 5th, 5:30am – 7:30am

•          Friday, December 5th, 5:30am – 7:30am

•          Friday, February 7th, 5:30am – 7:30am

For questions, visit: 


Fall 2014 Courses Now Available

Fall 2014 courses are now available.  Please contact Nanette DeBerry at should you have any questions or need any assistance.


Canvas Selected as UNCG’s New Learning Management System

UNCG will begin the move to Canvas as the University-wide LMS. Information Technology Services will continue to support Blackboard Learn for the transition period, as all courses are moved to Canvas.

If you would like to know more about the transition timeline, you can review it here.  If you would like to volunteer to be among the first faculty to migrate your courses to Canvas and teach via this LMS, please contact Nanette DeBerry at


Announcing Google Educator Groups

Google is pleased to announce the launch of Google Educator Groups, a program supporting communities of educators who learn, share, and inspire each other to meet the needs of their students through technology solutions, both in the classroom and beyond. GEG empowers educators around the world to expand their social and professional networks, and gain skills to deliver the best possible education through open technology.

GEG takes place both online and offline, and provides a space for educators to build relationships, collaborate, and learn through Google+ communities and hangouts or in-person events and workshops. Whether you’re a teacher, professor, or principal, anyone is welcome to join GEG to learn. Each GEG is organized by a local volunteer (GEG leader) and is entirely independent from Google.

Know of educators who might be interested? Check out the website at to learn more, spread the word, and get involved.


Qualtrics Offline Surveys App

The Qualtrics Offline Surveys app is now available to anyone with a UNCG-Qualtrics account. The app is only a method for collecting survey results when not connected to the Internet. Creating, editing, distributing, reporting, and downloading results are still done through the online, browser-based application. Go to Available/Survey/ for more information and installation instructions, or register for ITS’s Qualtrics workshops by visiting



SOE Book Club Update

(message from Meggan Reagan)

Due to low interest over the past couple of months, the SOE Book Club will go on hiatus for the rest of the Spring/Summer. We will pick up in August with a book discussion of UNCG’s First Year Summer Read, Little Princes by Conor Grennan. Happy Reading!!!
Here is the link with more information on UNCG’s First Year Summer Read:



CED alumna Dr. Cheryl Holcomb-McCoy, Vice Provost for Faculty Affairs at Johns Hopkins University, was one of 130 national experts invited by the White House to attend a summit on school counselors efforts around college readiness and college access, held on July 28 at the Harvard Graduate School of Education.

Cheryl wrote:
Yesterday was an exciting day for our entire profession and me.  I was one of the 130 experts (including people from non-profits/foundations, education industry, district-level persons, state dept. personnel, higher education officials, etc.).  Also, I was 1 of 3 plenary speakers and my talk was focused on college counseling tools and resources for school counselors.  It has been an honor to work with the First Lady’s staff and the entire Reach Higher Initiative to highlight the important work of school counselors in the context of providing equitable college and career opportunities for all students.  This is an exciting time for those invested in school counselor training and research. Exciting!

Below are two links describing the event:



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